PT Sysmex Indonesia has successfully achieved ISO 9001:2008 certification from the Certification Body; TÜV Rheinland Indonesia in relation to Trading and After-Sales Service of In-Vitro Diagnostics and Healthcare IT Products.
“Customers want to be confident that they are doing business with an organization that can consistently meet or exceed their needs,” said Mr. Andry Gunawan, President Director of PT Sysmex Indonesia. “Achieving ISO 9001 certification is a clear sign that we are committed to providing a superior quality service by implementing ISO Quality Management standards into our business process and working environment.”
“I’m happy to congratulate Sysmex Indonesia on achieving this Quality certification,” commented Mr. Frank Buescher, President and CEO of Sysmex Asia Pacific. “This requires real commitment and strong customer focus throughout the organization in service delivery.”
PT Sysmex Indonesia’s Quality Policy is committed to complying with country regulations, policies and customer requirements at the highest standard. PT Sysmex Indonesia will continue to increase customer satisfaction by providing exceptional products and service quality in the IVD market in Indonesia. We believe in continuous improvement in our people, development, management systems, processes and service delivery.